State Farm® Insurance Agent Vladan Trifunovic

"Vlad is always right on top of things and provides excellent customer service!"

"Vlad and Teressa have been an absolute pleasure to work with. Over the years, I’ve worked with several insurance companies and agents, but no one has gone above and beyond quite like they have.

They are always responsive, professional, friendly, and genuinely caring. Whether I had questions about my policy or needed assistance, they consistently took the time to provide exceptional service and make sure I felt supported.

One of the things I appreciate most is the personal touch they bring to their work—even remembering to send birthday cards each year. It’s those thoughtful gestures that truly set them apart and make you feel valued as a client.

While I’m currently moving in a different direction with my insurance needs, whenever I’m ready to return to State Farm, Vlad and Teressa will be the first people I reach out to. I highly recommend them to anyone looking for knowledgeable agents who truly care about their customers."

"Thanks for all you do for us Vladan and his State Farm Insurance Agent crew!"

"Have been a client of this office for over 30 years. Fantastic client service and Vlad really cares about meeting your needs and not just selling you products. Insurance agents often only hear negative comments but Vlad and his team provide excellent service. Don’t just shop by price but also consider the service you get."

"Excellent advise and service
Second to no one else"

"Super quick replies and top notch service"

"Great service with great rates and highly recommended."

"This office is great! We have been working with Teresa for years and has always been helpful."

"Teresa provided exceptionally timely quotes for several vehicles that I was interested in purchasing and finally a quote for the final purchase, all within a matter of minutes in each instance! This is just one of many examples of the Trifunovic exceptional customer service!"

"Vladan is highly knowledgeable, and approached my general liability business policy thoroughly. He answered all my questions thoughtfully, helping me look at the big picture as well as the details that impact my business. I highly recommend him."

"I have been Using State Farm for years along with my Mother. Vlade has been very friendly, prompt. I also have to mention Teresa. She is very Pleasant."

"Vladan and his staff are a dream to work with. I’ve had my policies with State Farm over 40 years and Vladans agency for over ten of those years. He’s honest, professional and a pleasure to work with. I highly recommend Vladan and State Farm Insurance."

"I just had the best experience with Teresa at my agent Vlad Trifunovic’s State Farm office. There was a reimbursement check that was lost in the mail. I gave Teresa the information and before I could explain to my husband what she was doing, she confirmed the old check was stopped and a new one issued and on its way to me. I’ve had only excellent experiences with them (and State Farm as a whole) in the last 56 years that I’ve been insured with them. Wow."

"I just want to take a moment to share how great my experience has been with my auto insurance, especially working with Vladan.

From the very beginning, Vladan has been incredibly helpful, professional, and easy to work with. He took the time to explain everything clearly, made sure I got the best coverage for my needs, and was always quick to respond whenever I had questions.

It’s not often you come across someone who genuinely cares about their clients, but Vladan definitely goes above and beyond. He made the whole process smooth and stress-free, and I feel confident knowing I’m well covered.

Highly recommend reaching out to Vladan if you’re looking for reliable and honest auto insurance support!"

"Very professional and always returned calls right away. All I was looking for was "cheaper" insurance, While getting cheaper insurance it was better then what I currently had."

"Teresa is great! I've had my homeowners insurance with them for over 7 years and they've been a pleasure to work with!"

"Super helpful people, Teresa helped me immediately with my request"

"Would not care to rate!"

"Terri Lawson was efficient and kind to my request to make a payment to State Farm Umbrella Policy l had not received."

"La señorita Terri lawson es una gran persona muy amable y muy inteligente brindan el servicios mucho mas que las otras compañías de aseguradoras y también Teresa es una gran persona y muy amable los recomiendo"

"Vladan and his team have always been AWESOME, we have been with them for over 7 years and have had a couple claims, Vladan knows his stuff and has always guided us correctly. One of the most up front, straight forward insurance brokers I have ever dealt with plus he has a background in auto repair, which is huge for your auto insurance. We had an issue today, left him a message and he called me back tonight at 8:15pm!!! Seriously? What other agent would go out of their way to do that, this guy is awesome... Everyone hates paying for insurance, but at least I know for the money we are paying for our house, car and umbrella insurance, Vladan will be there for us... HIGHLY recommend!"

"I've used Vlad for my insurance for many decades. He's always been super responsive to all my insurance needs. He's a complete professional and I have no hesitation recommending him to anyone for their insurance needs. Plus, he's a good guy."

"Teresa in the office is very professional and polite. Always courteous and gets my insurance requests done."

"I've been a happy client with Vladan Trifunovic's State Farm office for many years because the people who work there are always extraordinarily helpful, professional, and thorough. Today, Terrie helped me add a new car to my policy and carefully went over every detail."

"I’m sharing my terrible personal experience as a customer of this agency for almost two years.

My recent renewal process was extremely frustrating and disappointing. My auto insurance premium increased from approximately $223 to over $430 per month, and I only became aware of this change by opening the app. The renewal notice was mailed to an address I had moved out of more than two years ago, even though my address had been updated and I had previously received multiple letters and emails from State Farm at my correct addresses.

Because the renewal was sent to the wrong address, I had no reasonable time to review, confirm, or question the renewal before the increase took effect. I discovered this on February 3, with the renewal scheduled for February 20, leaving me in a rush and under pressure to fix a situation I did not create.

When I contacted the agency, I was told the increase was due to mileage and that I had received a ticket in December that resulted in a one-point DMV violation. This statement raised serious concern. I immediately checked my DMV records for both my license and my vehicle, and nothing showed that would explain the “ticket” or point being referenced.

To be transparent: in my entire driving history, I had one accident for the first time in my life. I have never had a pattern of accidents or violations. Even at the time I checked my DMV records, the accident was not yet reflected, and there was no indication of any ticket or traffic citation. Despite this, the agency maintained the position that the increase was valid, without clearly explaining what the ticket was, where it came from, or how it justified such a large jump in cost.

Mileage was another major issue. This past year was not normal for me. I had to travel frequently to Los Angeles for several months due to an exceptional documentation situation. This was temporary and resolved. Even so, the renewal was calculated as if I will continue driving 26,000+ miles per year, even though my actual odometer is around 23,000 miles and my driving has dropped significantly since then.

Throughout the entire process, the communication felt rigid and one-sided. There was no effort to review the context, explain the inconsistencies clearly, or help find a reasonable solution. Instead, the increase was simply imposed, leaving me to deal with the consequences.

This experience made me feel that long-term customers are not valued and that concerns are dismissed rather than addressed. Based on how this renewal was handled, I do not recommend this agency. If anyone would like more context, I can share screenshots of emails and supporting documents."